Artie and Cody were great. They put us in the shoe machine and analyzed our feet. It was great. Between the personable, knowledgeable, and helpful staff, and the willingness to go above and beyond…would come back, 5/5
Customer Reviews
I went in to see if the store (Barboursville, WV) carried a specific type of Sketchers sandals. The employees listened to what I was looking for and went to the back to pull what they had that they thought would fit my needs. The employee (I don’t know her name; nice young woman) returned with a couple of options and proceeded to sit in the floor while I tried on the options. I ended up with one of the pairs she pulled and was very pleased my experience. She said that they are more of a specialty shoe store which was VERY apparent. I shared that I worked at one of the stores in the mall that, although it is corporate, the type of experience is more of a small boutique store. At checkout I asked if they did a mall employee discount. The employee asked one of her co workers and he told her she could give me the 10% military discount. I thanked her and told her that my dad is a veteran so it worked out. I will 100% be back to purchase other shoes in the future. The experience and service was exceptional and it was honestly worth the little bit more money that I spent than I had originally planned.
Jacob was absolutely amazing!! I was politely greeted when I walked into the store. He was personable and a very skilled salesperson! The orthotics I purchased are very comfortable and I’m very much looking forward to working my 16 hour shifts with no foot pain. Would recommend this store to any and everyone!!