Tradehome Shoes — Buford

Amazing experience!! Jeff really took care of us. Not only was he so thorough in ensuring my mom’s shoes were a great fit, but he also went above and beyond to clean up her old sneakers she came in with. A model of picture perfect customer service and we will absolutely be back!!!

Angel and Jackson were both amazing! Jackson provided outstanding customer service—he helped me get a great discount and recommended the perfect socks to go with my shoes. At first, they didn’t have my size and were about to place an order, but Jackson went to the back to check one more time and actually found my size. I really appreciated the extra effort. They both gave me a fair price, made the whole experience easy, and truly went above and beyond. Amazing service from start to finish. I’ll definitely be back soon. Highly recommend this store!

I had never been to a Tradehome Shoes store before, but in using hoka’s website, found the store and saw that it had the widest available selection in all the metro Atlanta stores. I called and spoke with Jackson about the hoka model I was looking for and sure enough they had it. Jackson was delightful and engaging and professional on the phone and I asked him to set the pair aside and I’d see him shortly. When I arrived he immediately called me out as he saw me looking at the model I’d called about. He then proceeded to provide the most fabulous, interactive and engaging customer service I’ve ever experienced. And shortly, the whole team was popping by and making recommendations and suggestions. It was terrific. I got an education, learned more about the Tradehome brand, and enjoyed seeing all the other customers there getting a really attentive amount of service and attention. But Jackson really went the extra mile. I’ve got some wicked neuropathy and proved a little bit of a challenging customer, but he was able to dial it in just perfectly. With a smile and good humor. It’s hard not to like that kind of attention. And it wasn’t like I was buying a car, but he answered all my questions, most before I even asked them. He brought a lot of experience and interest to the moment and I couldn’t have been more grateful or impressed. I’ll certainly be back. And I’ll certainly recommend to others. Good employees are terribly hard to find. Great employees are that much harder to locate and to retain. Jackson has it all. It was my very good fortune to find both your store and Jackson. He is skilled, professional and experienced. All to my good fortune. And I suspect, to the benefit of Tradehome’s brand and your customers alike. He is a keeper. You are lucky as hell to have him. As I said, I’ll be back. Someone please give him a high five from me!