Tradehome Shoes — Des Peres

Calvin Jackson the manager was absolutely amazing he spent so much time making sure my daughter’s shoes fit perfectly and we’re exactly what she wanted! This was our first time purchasing from the store, but now we will start coming back because of him!!

We had such a wonderful experience at Tradehome Shoes at West County Center. John was incredibly attentive, patient, and helpful with both my husband and me. He took the time to bring out so many different shoes for us to try and was very knowledgeable about the different sizes and widths we needed. What really stood out was how helpful John was from beginning to end. He was wonderful when I first spoke with him on the phone, with such a friendly and welcoming manner. When we arrived at the store, he was just as kind and patient in person, all the way through the checkout process. The entire team worked together so well to help us, and you could really see the teamwork throughout the store. Thank you, John, for your patience, kindness, knowledge, and genuine willingness to help. We truly appreciated the time and attention you gave us. John is an excellent representative of Tradehome Shoes, and we will definitely be back!

Staff was very helpful, but when we decided we wanted just one pair of shoes and not the waterproof kit or anything else the staff member seemed angry. Slamming the box on the counter and rarely speaking compared to when we walked in. He was super friendly at the beginning, but when we ended up only buying one pair of shoes he became rude and spoke in a condescending tone. Would’ve liked to have seen a better attitude instead him getting angry when we chose not to by the extra, non-essential items.