Tradehome Shoes — Eau Claire

Was in here on Saturday with my teenage daughter school shopping for some shoes. The second we walked in the door we were immediately hounded with a million questions about what we were looking for. We weren't looking for anything specific, we were just looking! But they certainly don't allow casual browsing at this store! The guy literally hounded us the entire time we were there, bringing out piles of pairs of shoes for my daughter to try on, even after she told him she didn't like the ones he brought out. He kept pushing and pushing her to keep trying all sorts of ON Cloud shoes on that she had already said she didn't like and frankly I couldn't afford them. But no matter what we said he wasn't going to quit pushing them on us. Finally she said she just wanted a new pair of Birks and she was buying them with her own money, but they didn't have her size in the color she wanted. He said he could order them to ship to us, but seemed super annoyed that we chose that option. Must not get as much commission if we go that route. Even throughout the ordering process he's still pushing her to try other shoes on. When he realized we weren't budging and she was just going to order her Birks and be done, he turned on me and starting in with the "What about you Mom? You need a new pair of Birks? Try these, what about these, these are on sale, blah blah blah" and bringing out pairs for me. We weren't there shopping for me! This is disgusting in my opinion. Let people shop. Stop hounding people. Do you really think I wanted to say in front of a tiny store full of people that I can't afford certain shoes you were bringing out for my daughter? Your goal was to get my daughter to fall in love with a pair of shoes I couldn't afford, and then what? I have to be the bad guy and say no. LET PEOPLE SHOP. If they have questions or need help, they will ask! I will not go here again. I was humiliated.

Michael was absolutely incredible with my son. My son struggles with new people and busy places. He did not want to buy shoes and we had been to 4 stores prior. Michael was patient, kind, personable, and respectful with my son. He even taught him how to tie his shoes a “speedy” way! I am so thankful for his hard work today!!

I want to say that my experience coming to tradehome shoes was great. Jeff Sabby was wonderful to work with . He was extremely knowledgeable. He made my overall experience a good one. I left with not one but two pairs of shoes. I can’t wait to come back. Thank you Jeff for taking your time and helping me!