I had an awesome first experience at Tradehome Shoes, and Hanna was fantastic! I went in looking for HOKAs because of their reputation for comfort, and Hanna took the time to understand what I was actually looking for rather than just pushing a particular brand. He brought out several options, including the HOKA Bondi and Brooks Glycerin, and helped me compare different sizes until I found what felt best. He also recommended Aetrex orthotics, and the difference was incredible—they felt like a cozy hug for my feet! I really appreciated Hanna's knowledgeable, patient, and personalized service. I walked out with a pair of Brooks Glycerin 23s and Aetrex orthotics and couldn't be happier with the experience. I'll definitely be back!
Customer Reviews
Let me tell you about Daniel. What an amazing sales guy! The customer service from start to finish was seriously Top Notch! I specifically went in looking for a pair of OnCloud Running Shoes for my 10 year old son. He's a runner and needs a good pair of shoes. I saw 2 pairs that I brought up to the counter and explained to Daniel what I was looking for and his response was incredible. He started off by saying, "I don't want to sound like a sales man but I want to explain something to you". He was able to talk me into buying a size 5 in women's shoes instead of a kid shoe because they were the same sizes and I had WAY more options to choose from which was great. Not only did I walk out of that store with a pair of shoes for my son, I bought a pair for myself because he listened to me as I told him that I LOVE a specific pair of white shoes and already had the black ones. Thank you, Daniel for your wonderful customer service and I promise I will be back to see you when it's time to buy a new pair of shoes.
Dave, Brooke and the other young man working tonight were so helpful and so friendly! My whole experience of buying Oofos slides was amazing! These guys are the Best!! I will definitely be back the next time I need more shoes! Great service!! 😁