Tradehome Shoes — Lawton

Just visited the Lawton store and was very satisfied with the service I received. Al went above the level of service l've seen in a young associate in these days. She was knowledgeable of the shoes in the the store ,she attended to my every shoe I wanted to try on with a most pleasant attitude. Very pleased with my purchases and the services.

Nick went above and beyond to help me find the right shoe for me. I can't say enough about Nick and the store very clean very professional and very caring 10 stars for me.

I’m giving 3 stars because my wife got excellent service in what she needed, but me on the other hand I was kind of annoyed that I was put in a men’s sized shoe that was WAY bigger then my foot and I felt like I wasn’t being heard or acknowledged when I asked if my foot looked funny or why they don’t look right with my feet and was constantly told that the men’s would be better then women’s for me, mind you I am a women’s 10 wide and was constantly brought out a men’s 10/10.5 wide which in a women’s size is a 12!!!! I looked like I had clown shoes as the associate (after being ask many time if they looked right) continued to push the shoe on me. I NEVER ASKED to be brought men’s shoe and when I asked for a women’s pair I was continuously denied and keep being told the men’s pairs (THAT I COULDN’T FIT) were the right shoes for me knowing that the top of my toe doesn’t even hit where the black and grey meet at the top of the shoe the rest was just space. I’m thankful she helped my wife but I was ready to buy multiple pairs of running shoes but after that experience I’m not sure if I want to even go back to spend the money.