Tradehome Shoes — Madison

Joe went above and beyond!!! I have not experienced customer service at this level in years! He literally got down on the floor and adjusted the buckles on the Birkenstocks I tried on. And I tried on several pairs. He tried different sizes, styles and colors to make certain I got the perfect fit and look I was going for. He was kind, polite and accommodating! Thank you for the awesome experience Joe!!! I love my new black Birks and the fabulous neutral color you chose for me!

We walked in to buy 1 maybe two pairs of shoes and then ended up walking out with 4 pairs of shoes and 2 pairs of inserts. Why? Jo listened to what we needed and his charisma and professionalism made our day. We are very happy with our purchases

The gentleman who helped us saved us $40! My daughter can go between youth and women’s sizes but no other store had shared that detail with us. He found her an equivalent youth size and it fit perfectly at a much better price. Very kind and helpful!