Tradehome Shoes — Minot

I had a wonderful experience! The team was very friendly and welcoming. Ahmed helped me find a great pair of boots for the winter, along with a few products to clean and preserve them. He was very helpful and made the experience even better. Great customer service and a great selection! I definitely recommend stopping by Tradehome Shoes at Dakota Square Mall in Minot. 👢❤️

About 3-4 years ago I believe I bought a pair of BOGO Rival slip ons and have since worn holes in them. Being on the spectrum I really struggle with how shoes touch my feet and the old ones were starting to hurt so I went today hoping to replace them. The manager, Brooke I believe, let me know that unfortunately they discontinued that style relatively recently. We tried a few other pairs and I just didn't like how they touched my feet. So being the absolute angel she has always been, she found my purchase from years ago and got the correct size and model number and searched the other stores to see if any of them had any left over. She found them and then helped me order 5 pair so I have a while before I have to worry about finding another "acceptable" shoe. This woman is a god send and she really listens to what you need and recommends what she thinks will work. She is a rare find when it comes to customer service and she deserves a raise. I have never had a bad experience in this store and all the associates are super knowledgeable but Brooke is a star. I cannot say enough about this store and how friendly and helpful they are.

I had a great experience thanks to Tony. From the moment I walked in, he was polite, welcoming, and genuinely attentive. He took the time to understand my preferences and offered knowledgeable suggestions that actually fit my style and needs. What really stood out was how he went the extra mile—bringing out multiple options and patiently helping me try on each pair without ever making me feel rushed. His level of care made me feel like a valued customer, not just another sale. Tony’s customer service is top-notch, and it made all the difference in my visit. I truly appreciate his help and would definitely come back because of the experience he provided.