Tradehome Shoes — Nashville

We walked into this store and met Zoë. She is the one who waited on me. He attitude was very infectious. Loved her from the start! She asked me what I was looking for. I told her I needed new shoes, Hoka's. She asked if I had any abnormalities w/my feet,hips,back, how many hours I was on my feet? I gave her all the info. She asked what color, I told her I wore black uniform all the time so something colorful but not loud. She laughed and then She measured my feet standing up and told me to have a seat & she would be right back. While she was gone the other 2 guys there were just as friendly. She came back out of the back with three types of shoes. Two were hokas different types and one was On Running. She also put in an insert. She explained what she was doing and why. She put the insert in,put my shoe on my feet, and tied them! (Ok so any shoe store I have ever been in; hibits, and others don't even acknowledge you coming into the store let alone measure and put my shoes on and tie them!) She had me walk around the store with each pair and see how they felt. I chose my shoe and wore them to the register. WITHOUT ME HAVING TO ASK..... she got the water & stain protector spray and sprayed my shoes! I know this is a long review but I wanted to just show how ATTENTIVE this young lady was! Always making eye contact. I NEVER questioned anything because she KNEW her shoes! Honestly I will say all 3 did. I am very observant with people and their interactions. I watched the other 2 young men as well. All 3 were very friendly and helpful to people who entered the store. My card she gave me has Carter Hedman as manager. I do not know if he was one of the 2 men there but I want this store to recognize this store and these people on the state of 10/24/26 at 11:42. Terminal 01,cashier #046368. My sciatica has been killing me for a month. I have been wearing these new shoes non-stop. Just want people to know it's not hurting any longer! If you need to reach out to me, my email is in your system . Again....AWESOME WONDERFUL EXPERIENCE!

Me and my wife have never had such good treatment at a shoe store than when we went in today. Gunnar Cowden actually took his time with me and my wife and had a step on the machine that have and then brought us the perfect shoes almost custom fitted for our feet. He put the shoes on both of our feet then put the insert insoles in the shoes and made even a better more comfortable fit for both of us. We love them so much we left the store with our brand new pair of shoes on. So if you are looking for the most comfortable pair of tennis shoes custom fitted for your feet then come see the fine people at Traderhome Shoes in Opry Mills Mall

I've gone to this place three times, and each time did not disappoint. I went by the first time purchase some shoes and ended up returning them not because they weren't comfortable they were actually the most comfortable shoes I've ever had, my job just required me to have genuine leather shoes therefore I had to go back the second time to swap them out and this was maybe a day or two after the trade-in and they still worked with me. This next time that I went it was the same great experience they have some of the best customer service out there, not only are they measuring your foot they're letting you know the type of arch you have and what type of shoe would be best for your foot to have the best experience