Tradehome Shoes — Terre Haute

Ellie was super knowledgeable and helpful. The Hokas did not feel the way I remembered and she was spot on with suggestions. She knew what I wanted when I didn't. She even helped me chose a color when I couldn't decide. Top notch customer service. Quick and efficient. Thank you for a wonderful experience!

Madelyn B. (at TradeHome Shoes, Terre Haute) is my new shoe she-ro!! I had a construction issue with a pair of my HOKAs, but couldn’t get past the AI-chatbot on the HOKA website. So, with my receipt and shoes in hand, I shared my story with Madelyn who in turn offered to help find me a solution. And that she did!! Madelyn’s enthusiasm and commitment to provide me with great customer service was key to a very positive outcome/answer to my shoe conundrum. Thank you Madelyn!

Madilyn was the best! We spent so long in store going up half sizes and switching between brands/styles it should have driven her crazy. Easily the most patient and knowledgeable sales person I've ever dealt with. What a wonderful addition to your TH team!🫶🏻 Edited to add: I went back a couple of weeks ago and saw Madilyn again for new inserts. Not only did she remember me by name, the shopping experience was fast and SUPER pleasant. Will always make a stop at Tradehome to see if Madilyn can help me before I head anywhere else. She's got a whole family of dedicated customers in our house!