Tradehome Shoes — Traverse City

Bought some pricey shoes (hoka) and 3 weeks later the eyelet part started to come apart. I lost my receipt and had no box (bc I intended to keep them) Brian was so incredibly helpful. He helped me exchange them easily and they stood by the sale 100%. I will absolutely be shopping here again knowing they stand by their products. Everyone was so helpful during the first sale and when I returned. They have a great team here!

I went in looking for a good pair of walking/running shoes with better support, and had a great experience from start to finish. They scanned my feet to help find the right fit, which made a huge difference. After trying a few options, we found a pair that felt great and didn’t hurt my feet and offered the support I needed. Keenan was incredibly kind and super helpful, and the other associates were just as friendly and knowledgeable. I’ll definitely be going back anytime I need new shoes. Their customer service is top-notch. Highly recommend checking them out!

My daughter and I just had the BEST experience thanks to Keenan! He went over and above to connect with her and make sure her needs were met. We will definitely go back 🙂