Tradehome Shoes — Tyler

Store Manager Malcolm Passama was awesome! I am a Senior Citizen and he was very patient with me. He was determined to find the best shoe for my old lady feet. I have never had such excellent customer service in my life. His store staff were all very helpful and personable as well and that is a rare occurrence now in these days. I will continue to buy my HOKA’s from Malcolm’s store in Tyler, Texas.

I bought the Aetrex Sports high arch support insoles from them. My salesman, I wish he remembered his name, was great and very knowledgeable. Outside of that, I had been having hip flexor pain in my right hip. They got me on their foot scan machine, were able to point out the areas of my feet where I had too much pressure, and were able to identify a solution. Since I’ve had the insoles, my hip flexor hasn’t given me any shooting pains and it has been night and day difference on just my overall mood since I’m not constantly having sharp pains every hour or so. 10/10 recommend this product and store if you have hip, leg or foot issues. Or if you just want to speak with some great people.

Great selection of shoes. Hannah, the sales associate, was very helpful and knew the products. This was among the best customer service I have had at any retailer in years. I would give 10 stars if the ratings went that high.