Tradehome Shoes — West Des Moines

I really had an exceptional experience today as I was assisted by Elaine. She has a really positive attitude, a great sales personality, and knows her product lines! Elaine is a KEEPER!

Helpful but condescending. High pressure sales. I don’t need or appreciate sales staff that sing. The lyrics were inappropriate and awkward being sung in the presence of a woman during a sale & she fitting. Should have walked out. Won’t return.

First buying shoes 99.9% is a destination purchase. So, that being said. If you are overly aggressive I'm not buying from you. It's 2026 you shouldn't be employed anywhere that you making your rent depends on you making the sale. And definitely NEVER ask the person making the purchase if their the ones wearing the shoe when the child is a child. Terrible experience today. Definitely would never advise anyone to shop there when Von Maur and Journeys are in the same mall. Be kind. Be helpful. Be funny. But NEVER add stress to the person making the purchase. Maybe you want to think about another career. I have to work one hour at my job to buy one pair of shoes. That being said your manipulation is never going to sway me. Do better. This actually is the first time I've ever felt this way . Usually a blonde guy or black guy helps me or engages with me. Both are funny. Kind and very courteous.