Tradehome Shoes — Wichita

Came in looking at shoes, Robert approached & I then had probably the best customer service experience ever. I had gone to another store in the mall and was asked if I needed helped & when I replied yes and explained they just pointed me at a wall of shoes. Meanwhile after explaining my situation to Robert who had taken note of what I liked he brought out each shoe in the two brands I mentioned, in my size, in the color I liked. Scanned my feet, educated & explained my foot mapping to me and what an ortho insert would do for me & then helped me try on each pair with them!!! He took note of what I liked most and showed me comparisons, however I ultimately made a decision with no pressure or influence or feeling like I had to! Even when I said no to the socks or recovery slides noting that I would be back if I desired I still didn’t feel bad at all. I have gone to Tradehome since I was young but they have for real stepped up the game & put any other shoe shopping experience to shame for me. I will be back!! Thank you guys & Robert specifically!!!!

I’m extremely impressed with their knowledge of foot health, walking mechanics, and overall customer service. I actually returned a pair of shoes from Scheels and purchased from them instead—purely because of their expertise, proper sizing, and how well they took care of me. They don’t just size you correctly—they educate you. On top of that, their 30-day return policy allows you to actually wear the shoes to work (not just indoors) and return them if they don’t work out, which is a huge plus. I was shocked to learn I fit into a size 9.5 when I had been wearing an 11 wide—no wonder my feet were hurting. As a parent of a child with medical challenges, finding properly fitting shoes has been incredibly difficult. I’m genuinely relieved to have found a place that understands how important proper fit is, especially for growing feet. I absolutely plan to bring my son here to get him into something that truly supports him. This store has the BEST customer service I have ever seen.

After much research on Hoka shoes. Then searched the best place to go. We had the best experience with the foot scan and the salesman had such good knowledge! Thank you Wesley! We will be back!